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Click on a subject heading below to view questions and answers relating to your selection.
 

CATEGORY:
 
Q: How do I place an order?
 
A:
Go shopping: You can browse the site using the following methods:
 1) You can search by product name or keyword by entering this information into the Search Box at the top left hand side of every page. Click the "Products" button beneath the search box and then click "Find."
2) At the top of every page, there is a "Shop Online" button that will take you to a page that allows you to browse and shop for products by specific categories, featured products or products listed alphabetically from A - Z.
 
Adding Items to Your Cart: Once you find an item you would like to purchase, select the desired quantity from the drop down menu and click on the "Add to Cart" button on the product detail page. (As long as the item is available, this button will be displayed.)
 
The items you select are saved in your shopping cart while you shop. Your items will remain there until you confirm that you want to purchase or remove them. For your shopping ease and convenience, your shopping cart has these tools:
 
View Cart - This shows you exactly what is in your shopping cart, and ensures the items and the quantity are correct. You'll find "View Cart" in the orange bar at the top of each page. You can click on any item in your cart to review details of that product.
 
Update Cart  - This enables you to change the quantity of the item(s) you wish to purchase. To do this, simply type in the quantity and click "Update Cart."
 
Continue Shopping - Click on "Continue Shopping" to search the site for additional items. At any time, you can return to your shopping cart by clicking on "View Cart" at the top of the page.
 
Checkout : When you are ready to purchase your item(s), click on "Checkout." You will be asked to sign in, using your e-mail address and password. You will be asked to identify yourself either as a "New Customer" or as a "Returning Customer." Click "Sign in" to proceed.
 
Billing Information: If this is the first time you are shopping with us, you will be asked to create an account with a password. Type your billing address in the fields provided and click "Continue."
 
Shipping Address: Check the box to identify if your shipping address is the same as your billing address. If not, then complete the required fields.
 
International Orders: Please e-mail janet@nh-franweb.com for shipping costs and delivery methods. Allow 48 hours for a response.
 
 

 
 
 
 
 
 
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 

 
There is no FAQ available under this category.