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HELP
Click on a subject heading below to view questions and answers relating to your selection.
| CATEGORY: Q: How do I review my order? A: At nutritionhouse.com, we make it easy to verify the status of your order. Click on the My Account link displayed on the upper right hand corner of our web page. Use your nutritionhouse.com e-mail and password to log into your account. Click on order history to view the details of your order. You will then be able to view the status of your order. The TWO status categories are explained below.
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When the Order Status is "New"
This means that we have received your order and we have begun processing it.
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When the Order Status is "Shipped"
This means that we have received your order, processed it and that it is currently being shipped to you. You will receive a shipment confirmation with a tracking number. For up-to-date shipment information, please track your order using the tracking number we sent you.
International Orders
The tracking number may not be available for the standard shipment option. Some countries may not provide the tracking system and/ or may take a longer time to deliver.
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