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HELP
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| CATEGORY: Q: What are the Terms of Return? A: Return Terms:
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The return procedure of sending back return items needs to be completed within 30 days from the date your product left the warehouse.
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All returned items will be examined once they have been received. Any unqualified return(s)/ exchange item(s) will be returned to the customer at the customer's expense.
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We will replace the new product for you if any damaged/ incorrect items are received; however, please leave the product in its original packaging.
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All refunds are for merchandise only. All shipping and handling fees are non-refundable. International orders will be charged full shipping rates on all exchanges.
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Returned items that are not received in the original packing will be subject to a 20% repackaging fee.
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The purchaser will be responsible for the shipping fee if the shipment has been refused, the purchaser has given us a wrong address, or if the purchaser has not signed for receiving shipment. To avoid unnecessary loss of time and money, please provide us with your correct order information.
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